Help! Online grade dispute?

Question

Ok, make a long story short. I am taking an online class and was not awarded for a project I did complete causing me to receive an F in the class. I e-mailed the professor and she said she needed me to resend the original submission with date/time. I keep on forwarding it and she's telling me she can't see it. What should I do? Schedule to meet her? I know I'm right I opened up my sent folder and the original is there with the Powerpoint attached. Help please?
I have Yahoo mail, is there a way for me to resend the original submission. I turned it in on time and want to get the credit! It seems that by forwarding it she thinks I'm just adding on the attachment.

Answer 1

Send it from your official school email account. There are all kinds of things that can go wrong when you use a different email address.



Double check that you are sending it to the correct address. Is it possible that you are supposed to have submitted it via the course delivery software? Many professors do not accept anything submitted by email at all.



Don't just look in your sent folder to see that the Powerpoint is attached: open the Powerpoint so you can make sure you haven't sent an empty or corrupted file by accident. It's also possible that your email program has long since deleted the original file and that all you are forwarding is whatever is in the body of the email. Simply reattach the file to a new email (preferably from your school address) and send it directly again, exactly the way you did it the first time.



If this is a brick and mortar school that offers some online classes, see whether you can go to campus, with your laptop (or even your desktop computer if you have a car or can get a ride and if there's parking near the building you'll need to go to), and try to sort it out in person.

Answer 2

I don't understand your last sentence at all. You can only forward something that somebody else sent you? So, your teacher is getting the email, she just can't open it and read it (cant "see" it.) Then create it in another program and resend it to her. If she still can't "see" it (not sure what that means), then ask her if you can bring it to her or if you can send it to her in the mail.

Answer 3

Probably the best thing would be to try to meet with her. I had the same thing happen, but my teacher was an ***. So I filed a grade appeal form, and I had kept all the conversations between us and all the sent attempts from my yahoo email... so they changed my grade.